“I sent you an email last week.”
It went to the address you forgot to check. The customer has already called someone else.
A Google Workspace and Microsoft 365 alternative
A missed email can be a missed job. Checking three inboxes after a day on site is the last thing you need.
Keep customer messages together. Reply from your phone. Find that quote without searching all evening.
For you on your own, or everyone in the office.
Hi, we need a garden wall rebuilt. Are you available to come and have a look?
Hi Sarah, I can call round tomorrow at 4. Does that suit?
01 / Email problems
It went to the address you forgot to check. The customer has already called someone else.
You’re on site. The measurements, photos and old quote are somewhere else.
Two people share the inbox. Neither knows who is dealing with the customer.
You should be pricing jobs.
Not hunting for emails.
02 / Benefits
Your work address, old address and other connected accounts together.
Deal with a customer while you’re away from the office.
Search customer names and messages across your connected inboxes.
Give a colleague the enquiry. See who is handling it.
Back up stored mail and export it when you need it.
Ask someone who can check your email and website enquiries together.
It brings existing email accounts into one place, on your computer and phone. Start on your own. Add team access when you need it.
See what is included ↗03 / How it works
Customers can keep using the addresses they already know.
Three places to check. Three chances to overlook something.
Simple example. JoinedInbox collects copies from supported accounts. Your mail provider still sends and receives the messages.
Sarah wants a quote. Nobody has picked it up yet.
Fictional walkthrough. No email is sent.
04 / Hosting options
The private option is quoted for your setup. External emails still travel through sending and receiving providers; a local inbox does not keep every email exchange inside the building.
Pay for what you use. Choose where your stored mail lives. Get help from someone who knows your setup. JoinedInbox focuses on email; it does not replace Word, Excel, Google Docs or every other tool in an office suite.
If you connect Gmail or Microsoft mail, that provider remains involved. Leaving its email hosting needs a separate move.
A big name cannot guarantee you will never lose access. EFF reported a case where Google refused to restore an account after police cleared its owner. It involved a personal account. Google’s own guidance warns that unsuccessful appeals can lead to permanent disablement and possible deletion.
Read the case · Read Google’s guidance
JoinedInbox’s policy says it does not profile or sell mail content, or use it to train models. It still processes mail to provide the service. Keeping a backup and knowing how to leave matter whichever provider you choose.
05 / Prices
One person. Up to three email addresses. 10 GB for stored mail. A bigger plan is only needed when you need more space, addresses or people.
Include yourself. The plan changes automatically.
Just you · Up to 3 email addresses · 10 GB storage
Enter what you pay for mailboxes you would keep. £0 means they are already included in hosting you will keep.
Yearly email cost / GBP
Hosted plans only. Existing email hosting may cost extra. Private mini-PC installation, migration and managed support are quoted separately.
The calculator chooses the lowest-priced JoinedInbox plan that fits the people, addresses and storage selected. All team counts include the owner. Google and Microsoft also include other office tools and different storage allowances. Keep any subscriptions you still need.
Standard annual prices checked 13 October 2026, with promotions excluded. Google and Microsoft start before VAT; JoinedInbox prices have no VAT added. Enter the final amount you pay for existing mailbox hosting. Domain and setup costs are excluded throughout. Shared addresses are not counted as extra Google or Microsoft users.
06 / Setup and support
Your email addresses, who needs access and what is annoying you.
Online or on your own mini PC. Agree the setup and help you need.
Connect the email, test website enquiries and show you how to use it.
Want to talk it through? Contact Ernest at AWD. Tell me what is going wrong. Plain English is fine.